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<p>There are currently around 25,000 people working in HMRC tackling all forms of
non-compliance in the tax system. They are a flexible resource and may work on a number
of cases involving several different customer groups’ behaviours and tax risks at
any one time to meet individual business needs.</p><p> </p><p>HMRC estimates that
around 2,000-3,000 additional people work on matters related to VAT. This includes
work on the policy, related processes, customer services, and other areas. As with
HMRC’s compliance resource, people work flexibly and can be working on a range of
taxes at any one point in time, not just VAT.</p>
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